Crystal H2o Legionella Risk Assessment for Residential Property, Landlords & Lettings Management Agents

Tenants v Landlords v Estate Agents v LRA THE FACTS


A note from Crystal H2o MD .

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After several discussions with #landlords, #tenants, #estateagents (lettings), #property management companies and the HSE, it is clear that even though the legislation has been in place for many years (with no changes) the regulatory requirement is often missed. Legionnaires is a notifiable disease. This means if a GP suspects the individual has been in contact with the legionella bacteria and has some of the simple symptoms, the GP must report it to the local authority and an investigation is carried out. Note: A Crystal H2o legionella risk assessment is committed to providing the information directly to our clients only.

(The regulatory requirement for all domestic landlords can be found on the HSE web site under 2013 guidance)

Ultimately the LRA is in place to protect not only the tenant but also the landlord and in some cases the agent. Crystal H2o follow the guidelines set out by the HSE.

Have there been cases of landlords sued for not assessing the risks, where the tenant has become ill. Has there been cases where the agent has failed to inform the landlord? Would the same happen regarding a gas safety check? Is the #insurance valid without an LRA (read your insurance T & C’s) #Lettings experts – You all know the answer.

The HSE (Health & safety Executive) requires all residential landlords to carry out a legionella risk assessment – Fact – Under the health & safety at work act. This does not mean expensive water sampling which can often cost over £1000.00. This means what it says’, Risk Assessment. This should be carried out by a competent person who understands the correct temperatures and exactly what to look for.

So what solutions are available?

A landlord can carry out the assessment themselves, purchase the equipment to execute the assessment, look on-line and create a document, make copies and ensure agent and tenant have a copy.

Or, industry professionals can provide a service.

Crystal H2o, provide a low cost solution. From only £39.50 +VAT based on exclusivity and group bookings for a 1 bed property.

It makes sense to work with experienced and qualified assessors, with the latest equipment and receive a detailed report ensuring the regulatory requirement is covered.

Any landlords and agents who wish to work with Crystal H2o, perhaps you’ve been let down or wish to try our service, please contact me directly and I will be delighted to arrange a meeting to discuss the service and your requirements.

The LRA HSEgov legislation is simple to understand and Crystal H2o provide a low cost solution. Don’t get caught out, ensure you are compliant, contact Crystal H2o today, we’ll make it simple.

Contact us today either by email or call 03335660080

References available from Private Landlords & Estate Agents


Crystal H2o is a commitment to solely providing legionella risk assessments..

We follow strict guidance from the Health & Safety Executive ensuring a Crystal H20 LRA is carried out correctly by experienced, qualified and friendly well mannered assessors.

A Crystal H2o legionella risk assessment is committed to providing the information directly to our client. We may offer guidance on any risks found however, it should be noted that our findings are solely for our clients to view and act on where necessary.

We will be sending out a memo to all our clients later this week – Relating to the HSEgov recent update.  Due to the nature of legionnaires and the 2016 stats the requirement for a new LRA every 24 months has been removed and the LRA should be carried out on a regular basis.

As industry professionals, we are being asked exactly what schedule is best.

We will be notifying all our clients as follows:

After an initial legionella risk assessment is carried out – (So if an assessment is carried out in January 2017)

The legionella risk assessment should be carried out if a domestic/residential property is vacant for 4 weeks or more (This should be before the new tenant or owner moves in) So in this example, if the property is vacant until February (8 weeks) then a single re test is sufficient if the tenant/owner occupies at 8 weeks –

If the property is occupied – The legionella risk assessment should be carried out at a minimum – on an annual basis (January 2018 in this example)

The legionella risk assessment should be carried out after any building or plumbing works which included working on either cold or hot water pipes, tanks, kitchen, bathroom etc. (This includes external garden taps which are also tested)

Crystal H2o provide only guidelines on what we believe to be the minimum – and home owners & landlords must decide on what schedule best suits their own legal responsibility.

There are landlords who insist on LRA every 6 months even when occupied. In a court of law under prosecution from the local authority or in response to a penalty from the HSE Inspector, we must be able to prove that adequate care has been taken in order to continuously assess the legionella threat and minimise the risk to tenants.

It is no wonder that not only tenanted properties but also home owners are now instructing Crystal H2o to carry out legionella risk assessments.


Crystal H2o #Legionella Risk Assessments. Our aim is to improve the environment for all, by raising awareness and educating through risk assessments followed by any action needed within every #property, be it a #business address or #home.

A Healthy Property = A Healthier Life

Courtesy of the Health & Safety Executive

Landlords’ Responsibilities
Landlords are under a legal duty of care to ensure that the risk of exposure to Legionella for tenants, residents and visitors to their properties is adequately assessed and controlled.
Specifically, landlords are obligated to have a risk assessment conducted out on their properties (detailed below) followed by subsequent periodic reviews. Provided that the property is low risk (which includes most residential settings including houses or flats with small domestic type water systems where the turnover is high29) there is no reason why the landlord should not carry out the risk assessment themselves, provided that they are adequately knowledgeable about the water system in the property. It is advisable for landlords to familiarise themselves with the following HSE publications:
• Legionnaire’s disease: A brief guide for duty holders
• Legionnaire’s disease Part 2: The control the relevant part of Legionella in hot and cold water systems

Book your individual or bulk legionella risk assessment today